Missed collections on Friday 25 September 2026
Due to roadworks, we have been unable to collect refuse from The Firs, Maxstoke Lane. We will return once the roadworks have cleared.
We have also been unable to collect from the following roads and will return on Saturday 26 September 2026:
- Green Hill Way
- Pailton Road
We apologise for any inconvenience.
All bins should be:
- out for collection by 6:00am
- left at the edge of your home nearest the public highway or your agreed collection point
If we have missed your collection
Please wait until 4:00pm on your collection day before reporting a missed collection.
You can report missed bins within two working days of your collection day.
We will not return to collect your bin if it:
- was not out on time
- was left in the wrong place
- contains materials we do not collect
- was too heavy
- you have presented additional waste next to your domestic container
You will need to wait until your next scheduled collection.
How to report a missed collection
All bins should be left at the edge of your property nearest the public highway or your agreed collection point
As we may arrive at 6:00am to collect your bin, please ensure that it's left out.
We'll return to empty your bins within two working days.