Managing your direct payments

In this section:

This page has information for people who already receive direct payments from Solihull Council and want support to manage the payments.

Prepaid card for direct payments

You can get a prepaid card to use for your direct payment.

A prepaid card makes it easier to manage your payments as you:

  • cannot spend more money than you have
  • do not need a separate bank account
  • can check how much is in your account online or over the phone

If you are a carer or manage direct payments for someone else, you can also ask us for a prepaid card.

To request your card:

Help managing your direct payments

If you need help managing your direct payments, you can ask someone you trust to manage your account.

This could be:

  • member of your family
  • close friend
  • Adult Social Care (this is known as a managed account)
  • care and support organisation

To ask for someone else to manage your payments please:

If you need advice about direct payments

We work with Age UK Solihull to provide a Direct Payments Support Service.

You can contact Age UK by: