Contact us

If you need to contact us, using our Do It Online page is the easiest way. Our online services are available all day, every day. 

You can call us if you have an out of out of hours emergency.

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Pay for it
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Apply for it
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Report it

How you can get in touch

If you need to find an answer, apply for or report a problem with Council services, our Customer Services site is here to help.

You can easily connect with Solihull Council by creating a customer account.

Create an Account

Log in to Your Account

You can:

  • contact us 24 hours a day, 7 days a week
  • save time filling in forms as your details will be saved
  • track the progress and respond to your open requests

Our free email update service can help keep you connected to and informed about the services that matter most to you.

You can contact us by email at connectcc@solihull.gov.uk.

If you have a housing enquiry please contact Solihull Community Housing online or call 0121 717 1515.  

Our Live Chat service can help with any questions you have.

Live Chat is available:

  • Monday to Friday from 10.00am to 4.30pm (Excluding bank holidays)

If you know the service you require visit our Contact us by telephone page.

For general enquiries please call 0121 704 8001.

If you need to report an emergency out of hours, please call:

  • Housing on 0121 717 1515
  • Social Services on 0121 605 6060
  • All other services on 0121 704 8000