Direct payments allow you to choose how your care and support is organised.
Who can receive direct payments
You’ll need a personal budget before you receive direct payments.
You will also need to open a separate bank account.
What you can pay for with direct payments
You can spend your direct payments on:
- care and support at home
- day opportunities
- equipment and small adaptations
- employing someone to help you
- support so that unpaid carers can have a break from caring
Prepaid card for direct payments
You can get a prepaid card to use for your direct payment.
A prepaid card makes it easier to manage your payments as you:
- can’t spend more money than you have
- don’t need a separate bank account
- can check how much is in your account online or over the phone
If you are a carer or manage direct payments for someone else, you can also ask us for a prepaid card.
To request your card:
- call Solihull Connect on 0121 704 8007
- email ccadults@solihull.gov.uk
Help managing your direct payments
If you need help managing your direct payments, you can ask someone you trust to manage your account.
This could be a:
- member of your family
- close friend
- carer
- care and support organisation
To ask for someone else to manage your payments please:
- call us on 0121 704 8007
- email ccadults@solihull.gov.uk
If you need advice about Direct Payments
We work with Age UK Solihull to provide a Direct Payments Support Service.
You can contact Age UK by:
- calling 0121 709 7591
- email at directpayments@ageuksolihull.org.uk