Each year we check that the right people are registered to vote at every address in the Borough. From the start of August, we will contact you to check that the details we have are correct.
We may send you an email about the annual canvass, rather than posting a paper form through your door. If you have provided us with your email address, we will use that to contact you from the start of August. Please follow the instructions on the email.
If we do not hold your email address (or if you have not responded to the email) then our Canvassers will be hand delivering letters to households in September and will be asking you to check the information is correct, even if you have recently registered to vote, the house is empty, or people have moved out.
However, not every property is required to respond. Please follow the instructions on the form you have received. If you have been asked to respond, then the quickest and easiest way is online.
You'll need the security codes that are printed on the letter or in the email. When logged in you should let us know whether the information is correct. If it isn't, you can update it.
If there are no changes to the information printed on the form text NOCHANGE to 80212 followed by both parts of your security code or call 0800 8840701 and when prompted enter part 1 and 2 of your security code.
If the information printed on the letter isn't correct, make any changes in the table and post the form back to us or call us on 0121 704 6042.
If the information printed on the letter is correct, post the form back to us (please make sure that you have signed it).
If you haven't responded by November, you will receive a visit from one of our Canvassers, who will be asking you to complete the information with them using a tablet device. They will be wearing a Solihull Council uniform and identity badge and will make visits throughout the day and evening and during weekends.
The information you provide about the residents of your household is the first step in the process and those who are not registered to vote will need to register themselves at www.gov.uk/registertovote or we will send them a form.
Your unique security code can be found printed on the letter sent through the post, or within the email you have received.
You need to include the name and nationality of everyone aged 16 or over who lives at the property and eligible to register to vote. If there are no eligible residents, you should state why this is the case.
If a white card has been posted through your letterbox, then you have missed a Canvasser calling at your door. They are calling as we need a response from the property for the annual canvass. Please follow the instructions on the card to respond.
If a blue card has been posted through your letterbox, then you have missed a Canvasser calling at your door. They are calling for a response to your electoral registration application. You may have told us that you live at the property, however you are now required to register to vote (which is a separate process).
The quickest and easiest way to register to vote is by going to www.gov.uk/register-to-vote. You can also call us on 0121 704 6042.
Your son/daughter can register at their home address as well as their university address but must not vote more than once in the same election.
This means they can vote in local elections at both addresses as long as they are in different local government areas but cannot vote at both addresses in a Parliamentary election.