Council housing

Solihull Council is a landlord and owns around 10,000 council homes. Our council housing service is managed by Solihull Community Housing (SCH).

You can find all relevant information about the Council’s landlord services on the SCH website. This includes details of who our responsible persons (including principal accountable person) are.

Solihull Community Housing can provide information and advice about a range of housing services, such as:

You can contact Solihull Community Housing online or please call 0121 717 1515.

Complaints

If you are not happy with the service you have received from Solihull Community Housing, you can raise a complaint.

Complaints report

Our Annual Complaints Performance and Service Improvement Report reflects on our performance during 2023/2024.

Solihull Community Housing responsibilities

You can find full details of SCH’s responsibilities, including responsible persons, equality and diversity, Corporate Social Responsibility and modern slavery.