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Solihull Customer service standards and targets

There are many council and partner services you can call if you have an enquiry or need advice.

If you have not been offered a place at your preferred school(s) you have the right of appeal.. Accepting the place you have been offered does not affect your right of appeal.

In most families, adults look after the children. But sometimes, if an adult has a long term illness or disability, these roles are reversed and children end up being the carers.

Parenting is never easy and getting the right support at the right time makes all the difference.

Procurement and tendering

Solihull Town Centre Masterplan, Touchwood Compulsory Purchase Order 2015, Local Development Framework (LDF) and Birmingham Airport 106 agreements.

Policies, strategies and plans for Leisure and parks

Ecology and the environment

Our housing policies set objectives for us and our partners to ensure that more people get the opportunity to live in good quality housing of their choice, with the support they need to prevent homelessness.

These documents aid in protecting and promoting the quality of life within Solihull.

Equality, diversity and inclusion (EDI) is an important part of the Council’s core business of improving the quality of life and life chances for everyone.

Plans and strategies promoting education and learning for all children and young people.

A number of plans, policies and strategies containing economic and labour market information.

ESD: Education, at all levels and across the community (families, schools and workplaces), that allows learners to acquire the skills, abilities and knowledge to live a more sustainable life