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How to check if your 2 year old can apply for a free childcare place.

How you can prepare and let us know about an emergency.

If you are a victim of crime or suspect a crime has taken place you should always report it.

How you can let us know about antisocial behaviour.

If you have asked for information and have been refused some or all of it, you should have been told why. If you disagree with our reasoning and the decision not to release information you can appeal.

If you believe that an individual Councillor (Borough, Town or Parish) or Co-opted Member has breached their Code of Conduct, you can make a complaint to our Monitoring Officer.

Its always worth talking to your child's school if you have a concern. If you are not satisfied with their response you can make a complaint.

Adult social services complaints and compliments

Complaints and feedback about council services

If you suspect someone is committing fraud, report it.

How to appeal a benefit decision

Local housing allowance (LHA) is a simpler and fairer way of working out Housing Benefit for people on a low income who live in private rented accommodation and need help to pay their rent.

A change in circumstances may mean that your current benefit is no longer correct, or that you no longer qualify.

How you can apply for housing benefit.

We offer commitment ceremonies for couples not married or in a Civil Partnership who wish to declare their commitment to each other without the legalities in a unique and personal ceremony