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You can ask quick questions to our Customer Services team via a text chat interface, without the need for a phone call.

An overpayment is caused when you have been paid more housing benefit than you are entitled to receive. An invoice, and possibly other notices, will have been sent to you about the overpayment.

How to pay a sundry income invoice.

Core Creative is based on the first floor of The Core in central Solihull and is open to who live, work or study in the borough.

How to contact us if you have a question about your council tax.

Where a child or young person has made limited or no progress using universal strategies and reasonable adjustments, further assessment of barriers to learning should take place.

Our vision is for all children and young people to attend an educational setting which they feel welcomed and where the school culture and values actively seeks to foster a sense of belonging for all. 

The Solihull Graduated Approach will provide clear steps that show schools how children and young people should be supported within the setting. The different levels include details on what should be universally available, through to targeted support for those that need it.

Solihull Local offer - information for 14 to 25 years

There are clear policies on inclusion, equity, and diversity, the promotion of positive mental health and emotional wellbeing, which applies to all children, young people and adults within the school community and these are linked to the definitions within the Strategy for Inclusive Education.

Based on the fundamental principal of inclusion, and participation, school policies are developed and reviewed with pupils, staff, parent carers and governors and are openly available on the school website and meet all current national requirements. Policies also reflect the coproduced values of the school community.

Governing boards, head teachers and staff should be aware of their statutory responsibilities under the Equality Act 2010 and their health and safety responsibilities for staff undertaking the moving and handling of learners with physical disabilities.

Leadership for developing inclusive practice and meeting the additional needs of children and young people is in place and shared appropriately depending on the size and context of the educational setting. 

At whole school level, senior leaders have a crucial role to play in creating inclusive cultures within their settings.

Monitoring inclusive practice and outcomes with the whole school community is core to best practice.

The borough's parks are for everyone to enjoy and everyone to get involved with.